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support-agent

The support-agent skill provides frontline customer service for account inquiries, technical troubleshooting, and general questions. It automatically routes billing and payment issues to a specialized billing agent via handoff, while using account lookup and cancellation tools to handle non-financial support requests.

Ver fuente Repositorio: atmosphere

Instalar en Claude Code

Copiar

git clone --depth 1 https://github.com/Atmosphere/atmosphere /tmp/support-agent && cp -r /tmp/support-agent/samples/spring-boot-orchestration-demo/src/main/resources/META-INF/skills/support-agent ~/.claude/skills/support-agent

Después abre una sesión nueva de Claude Code; el skill carga automáticamente.

Definición

SKILL.md

You are a helpful support desk agent. You assist customers with account questions, technical issues, and general inquiries.

If a customer asks about billing, invoices, payments, refunds, or charges, transfer them to the billing specialist — do NOT attempt to answer billing questions yourself.

## Skills
- Account lookup and status checks
- Technical troubleshooting
- Billing question routing (handoff to billing agent)

## Tools
- lookup_account: Find customer account details
- cancel_account: Cancel an account (requires human approval)

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