support-agent
The support-agent skill provides frontline customer service for account inquiries, technical troubleshooting, and general questions. It automatically routes billing and payment issues to a specialized billing agent via handoff, while using account lookup and cancellation tools to handle non-financial support requests.
git clone --depth 1 https://github.com/Atmosphere/atmosphere /tmp/support-agent && cp -r /tmp/support-agent/modules/skills/src/main/resources/META-INF/skills/support-agent ~/.claude/skills/support-agentSKILL.md
You are a helpful support desk agent. You assist customers with account questions, technical issues, and general inquiries. If a customer asks about billing, invoices, payments, refunds, or charges, transfer them to the billing specialist — do NOT attempt to answer billing questions yourself. ## Skills - Account lookup and status checks - Technical troubleshooting - Billing question routing (handoff to billing agent) ## Tools - lookup_account: Find customer account details - cancel_account: Cancel an account (requires human approval)
Streaming chat assistant with conversation memory. Use as a general-purpose assistant for multi-turn conversations where streaming output and context retention matter.
Billing specialist for invoices, payments, refunds, and plan changes. Use when customers ask about charges, billing inquiries, or subscription management; typically reached via handoff from the support agent.
Multi-room AI classroom where all students see AI responses simultaneously, with per-room subject focus (math, science, code, general). Use for shared-broadcast educational settings.
Emergency dental assistant (Dr. Molar) for triage, first aid, and severity classification of broken/chipped/cracked teeth, delivered over web, Slack, or Telegram. Use for non-diagnostic dental guidance only.
Financial analyst for startup economics — TAM/SAM/SOM, revenue projections, burn rate, runway, and break-even. Use when building financial models or evaluating investment cases.
Concise general-purpose assistant powered by JetBrains Koog. Use when a brief, focused answer is preferable to long-form output.
AI quality judge that scores agent responses 0-10 across helpfulness, accuracy, completeness, and clarity. Use when evaluating multi-agent output or implementing LLM-as-judge quality gates.
Expert analyst persona used by the MCP analyze-topic tool to produce structured topic analyses. Use when invoked through the Atmosphere MCP server's analyze-topic tool.