customer-feedback-analysis
This skill analyzes customer reviews and feedback across major e-commerce platforms like Amazon, Shopify, and Etsy using AI-powered sentiment analysis. Use it to extract pain points, identify feature requests, and prioritize improvements by generating actionable reports with industry benchmarks and ready-to-implement recommendations specific to your business context.
git clone --depth 1 https://github.com/nexscope-ai/eCommerce-Skills /tmp/customer-feedback-analysis && cp -r /tmp/customer-feedback-analysis/customer-feedback-analysis ~/.claude/skills/customer-feedback-analysisSKILL.md
# Customer Feedback Analysis AI-powered customer feedback and review sentiment analysis skill. Extracts pain points, feature requests, and improvement priorities from customer reviews across e-commerce platforms. ## Capabilities - Generates actionable reviews & reputation frameworks based on your specific business context - Works across major e-commerce platforms (Amazon, Shopify, Walmart, WooCommerce, Etsy, TikTok Shop) - Provides data-driven recommendations with industry benchmarks - Outputs ready-to-implement plans, not just generic advice ## Install ``` clawhub install customer-feedback-analysis ``` ## Usage **Input:** Product reviews, customer feedback data, brand/ASIN **Output:** Sentiment analysis report, pain point extraction, feature request ranking, improvement priority matrix ### Example Prompt > "I run a [your business type] on [platform]. Help me set up customer feedback analysis for my business. Here's my current situation: [describe context]." ## Limitations - Requires your specific business data for accurate recommendations - Market benchmarks are based on US/EU data — adjust for other regions - Recommendations should be validated against your platform's current policies - Does not replace dedicated monitoring SaaS tools — designs the strategy and framework --- *Built by [Nexscope AI](https://www.nexscope.ai/?co-from=skill) — AI-powered e-commerce intelligence.*
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