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information-architecture

This skill helps design the foundational structure of websites and digital products by defining sitemaps, navigation systems, URL patterns, content types, and taxonomies. Use it when planning a new site from scratch, restructuring existing sites, creating navigation menus, establishing URL conventions, building taxonomy systems, or auditing current information architecture problems. It applies across marketing sites, products, knowledge bases, e-commerce platforms, and editorial content.

Install in Claude Code
Copy
git clone --depth 1 https://github.com/rampstackco/claude-skills /tmp/information-architecture && cp -r /tmp/information-architecture/dist/pi/.agents/skills/information-architecture ~/.claude/skills/information-architecture
Then start a new Claude Code session; the skill loads automatically.

SKILL.md

# Information Architecture

Design the structure that holds the content. Stack-agnostic. Applies to marketing sites, product surfaces, knowledge bases, e-commerce, and editorial content.

A well-designed IA makes the rest of the project easier. A poorly-designed IA forces every downstream decision to fight the structure.

---

## When to use

- Designing a new site or major section from scratch
- Restructuring an existing site
- Adding a new content type or category
- Designing site navigation or menu systems
- Defining URL structure and slug patterns
- Building taxonomies or tag systems
- Auditing an existing IA for problems

## When NOT to use

- Single-page design (use `design-standards`)
- Content production (use `content-and-copy`)
- SEO-driven content planning (use `seo-keyword`)
- Initial brand and audience discovery (use `brand-discovery`)

---

## Required inputs

- The site or product scope
- The audience and what they're trying to do
- The content that exists or is planned
- Any constraints (parent IA, regulatory, technical)

If audience is unclear, run `brand-discovery` first. If content scope is unclear, run `content-strategy` first.

---

## The framework: 6 layers

Information architecture has six layers. Each builds on the one below.

### 1. Mental models

Before structure, understand how the audience thinks about the domain.

- What concepts do they group together naturally?
- What words do they use? (Often different from what the company uses.)
- What is the dominant frame of reference? (By task? By role? By topic? By time?)
- What do they expect to find where, based on conventions in similar products?

**Methods:**

- **Card sorting** (open or closed): Give the audience the content items, ask them to group them. Open card sorts surface natural groupings. Closed card sorts validate proposed groupings.
- **Tree testing:** Give a proposed structure, ask users to find specific items. Surfaces where the structure breaks down.
- **First-click testing:** Given a goal, where do users click first? If first clicks are wrong, the labels and structure are wrong.

### 2. Sitemap

The map of all pages and how they relate.

**Sitemap deliverables:**

- A hierarchy diagram showing parent-child relationships
- Indication of page types (static, dynamic, listing, detail)
- Cross-references showing how pages relate beyond the hierarchy
- Sometimes a separate user-flow overlay for key journeys

**Sitemap types:**

- **Hub-and-spoke** (cornerstone content + supporting content): Common for content marketing
- **Tree** (strict hierarchy, every page has one parent): Common for product documentation
- **Faceted** (content lives in many overlapping categories): Common for e-commerce
- **Flat** (everything reachable from the home): Common for small sites

Most sites blend types. Pick the dominant pattern and document the exceptions.

### 3. URL structure

URLs are part of the IA. They are user-facing, indexed by search engines, and shape how content is referenced.

**URL principles:**

- Reflect the content hierarchy
- Lowercase, hyphen-separated
- Predictable (same pattern across same content type)
- Stable (URLs don't change without redirects)
- Short (under 60 characters where possible)
- Descriptive (slug indicates the content)
- Free of dates unless time-bound
- Free of session IDs and tracking parameters in canonical form

**Common patterns:**

```
/                                   home
/[section]                          section landing
/[section]/[subsection]             subsection landing
/[section]/[subsection]/[item]      detail page
/blog                               blog index
/blog/[slug]                        blog post
/blog/category/[category]           category index
/blog/tag/[tag]                     tag index
/products                           product catalog
/products/[category]                category page
/products/[category]/[product]      product detail
```

Pick a pattern and stick to it. Inconsistent URL patterns confuse users, crawlers, and analytics.

### 4. Navigation

The chrome that gets users where they need to go.

**Primary navigation:**

- The top-level structure of the site
- Should reflect what the audience cares about, not what the org chart looks like
- 5 to 7 items maximum (more becomes cognitively heavy)
- Each label is recognizable in 2 to 3 words
- Order matters (left/first gets the most attention)

**Secondary navigation:**

- Within-section navigation
- Often shown as sidebars, sub-menus, or in-page tabs
- Supports the primary nav, doesn't duplicate it

**Utility navigation:**

- Account, search, login, support
- Visually subordinate to primary nav
- Often top-right (LTR languages)

**Breadcrumbs:**

- For nested hierarchies (3+ levels deep)
- Always linked except the current page
- Match the URL hierarchy or the conceptual hierarchy
- Marked up with BreadcrumbList schema

**Footer navigation:**

- Comprehensive; sometimes includes everything
- Organized by category for findability
- Includes secondary content (privacy, terms, contact)

### 5. Taxonomy and metadata

The classification system applied to content.

**Categories:**

- A small, controlled list (typically 5 to 15)
- Mutually exclusive ideal (one item, one category)
- Used for structural navigation

**Tags:**

- A larger, often growing list (50+)
- Multi-assignment (one item, many tags)
- Used for cross-cutting connections, related-content, and long-tail discovery

**Metadata fields:**

- Author, date, content type, audience segment
- Whatever is useful for filtering, sorting, and surfacing

**Common failures:**

- Categories that overlap (item could go in 3 different categories)
- Tags that are unmaintained (sprawl into thousands, become useless)
- Metadata fields that get filled inconsistently
- Different content types using different taxonomies for the same thing (chaos)

### 6. Labeling

What you call things.

**Label principles:**

- Audience language, not internal language
- Spec
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